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Fineland butlers have unique oriental characteristics and are the signature image reflecting the company's service philosophy and service brand.With the butler as the carrier, the service system integrates quality resources, responds quickly to service needs, and provides customer-centric services with "satisfaction + surprise" to create an oriental humanistic community and meet the owners' pursuit of a better life.
★Establish a sequence of positions in the business lines of Fineland butlers, adopt the title of "Fineland butler" (set up 1-5 levels), improve the career development of butlers upward channel, through optimizing staffing and training value-added, to achieve continuous improvement of team quality, and finally realize the creation of a star butler team. ★For the star classification of housekeepers, we develop online learning courses + face-to-face intensive training courses to cultivate the independent learning ability of housekeepers, and develop face-to-face learning courses in line with market demand. Through self-study + lectures + examinations + practice, the overall quality of the housekeepers and their service and management abilities are improved. |