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ONE-STOP FINELAND BUTLER

Fineland butlers have unique oriental characteristics and are the signature image reflecting the company's service philosophy and service brand.With the butler as the carrier, the service system integrates quality resources, responds quickly to service needs, and provides customer-centric services with "satisfaction + surprise" to create an oriental humanistic community and meet the owners' pursuit of a better life.


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★Fineland Butlers "Four Ones":
A set of oriental characteristic service system - integrating traditional humanistic care and modern professional service concept   
A set of star-rated butler evaluation & assessment mechanism - approved star rating based on customer satisfaction evaluation   
A set of school-enterprise cooperation customized "Eagle Plan" - introducing talents to build a professional team of Fineland housekeepers   
A comprehensive training and empowerment system - combined with career development paths to adopt [progressive training].   

Establish a sequence of positions in the business lines of Fineland butlers, adopt the title of "Fineland butler" (set up 1-5 levels), improve the career development of butlers upward channel, through optimizing staffing and training value-added, to achieve continuous improvement of team quality, and finally realize the creation of a star butler team. 

For the star classification of housekeepers, we develop online learning courses + face-to-face intensive training courses to cultivate the independent learning ability of housekeepers, and develop face-to-face learning courses in line with market demand. Through self-study + lectures + examinations + practice, the overall quality of the housekeepers and their service and management abilities are improved.

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